All of us at Dennis Carpenter are committed to our customers, employees, and community during this difficult time in our world as we deal with the COVID-19 pandemic. Our staff is all working together to continue to supply repair and maintenance parts for transportation and agricultural vehicles. Our website, call center, and manufacturing facilities are open to meet the customer demand but for the safety of everyone, our showroom and museum are closed until further notice.
***We are offering limited curbside service for local pickup, the order must be placed by phone. Call 704-786-8139 for details***
Our warehouse and shipping teams continue to work safely and efficiently to ensure that your orders are fulfilled in a timely manner. Because of the continuing effect of COVID-19 including higher order volumes, limited staff and widespread carrier delays we are experiencing delays in the processing and shipment of orders. While we are making every effort to have minimal delays during this time customers should expect our service levels to be impacted. We will not be offering any Next day or 2nd-day deliveries except in emergency situations.
Take care, be safe and together we can get through this difficult time.
Thank you,
Dennis and Daniel Carpenter